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Freemax Marvos Plus Returns and Credit Notes Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Marvos Plus protects the relationship when something goes wrong.
Every serious sourcing conversation about the Marvos Plus eventually arrives at returns and credit notes, usually because it is where cost and risk meet.
The most common mistake is optimising for the first order instead of the fourth, which is where Marvos Plus economics actually settle.
Why returns and credit notes matters on the Marvos Plus
Distinguish between a defect claim and a change of mind before agreeing any action.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Marvos Plus |
| Brand | Freemax |
| Category | Vape Pens |
| Battery | 1100 mAh |
| Output range | 5-80 W |
| Capacity | 1.2 ml |
| Charging | USB-C 2A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Checklist
- Retain one sealed sample carton from every batch for reference.
- Review the reorder point after one full selling cycle.
- Log sell through by account for the first eight weeks.
- Request batch photographs and a packing list prior to shipment.
- Agree in advance who pays for return freight on a defect claim.
- Keep certificates current and filed against the exact model name.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (93 units) | Tier 1 | 21-30 days |
| Pallet (850 units) | Tier 2 | 7-12 days |
| Container (15403 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Marvos Plus defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
A short quarterly review of these points will keep the Marvos Plus range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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