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Freemax Rexa 5 Returns and Credit Notes for Bulk Buyers
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa 5 protects the relationship when something goes wrong.
A range review that ignores returns and credit notes will often produce a confident decision and a disappointing quarter on the Rexa 5.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Rexa 5.
Why returns and credit notes matters on the Rexa 5
Distinguish between a defect claim and a change of mind before agreeing any action.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa 5 |
| Brand | Freemax |
| Category | Vape Pens |
| Battery | 500 mAh |
| Output range | 12-25 W |
| Capacity | 1.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
The most common mistake is optimising for the first order instead of the fourth, which is where Rexa 5 economics actually settle.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Agree in advance who pays for return freight on a defect claim.
- Confirm the exact configuration in writing before the deposit is paid.
- Check carton quantities against the commercial invoice line by line.
- Log sell through by account for the first eight weeks.
- Verify that artwork matches the approved compliance template.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (188 units) | Tier 1 | 21-30 days |
| Pallet (974 units) | Tier 2 | 30-45 days |
| Container (5302 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Rexa 5 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
A short quarterly review of these points will keep the Rexa 5 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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