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Freemax Starre Max Buyer FAQ
Published 2026 · VapeWholesaleHub trade desk

This buyer FAQ collects the questions distributors ask most often about Starre Max.
Between the factory gate and the retail shelf, buyer faq is where most of the value on the Starre Max is either created or lost.
Retail staff rarely ask about buyer faq directly, but their questions almost always lead back to it.
Why buyer faq matters on the Starre Max
Commercial questions usually arrive before technical ones in any sourcing cycle.
Consistency across batches matters more than peak performance for Starre Max, and buyer faq is where inconsistency first appears.
Clear answers early shorten the negotiation considerably.
Reference specification
| Item | Value |
|---|---|
| Model | Starre Max |
| Brand | Freemax |
| Category | Vape Pens |
| Battery | 1500 mAh |
| Output range | 8-25 W |
| Capacity | 1.2 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 100 units |
A written FAQ reduces repeated email rounds on both sides.
Practical notes for buyers
Shops that receive a short briefing on buyer faq convert noticeably better than shops that only receive stock.
Retail staff rarely ask about buyer faq directly, but their questions almost always lead back to it.
Checklist
- Request batch photographs and a packing list prior to shipment.
- Agree in advance who pays for return freight on a defect claim.
- Check carton quantities against the commercial invoice line by line.
- Log sell through by account for the first eight weeks.
- Retain one sealed sample carton from every batch for reference.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
Payment history is the single most reliable route to better terms, more than total annual volume.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (98 units) | Tier 1 | 7-12 days |
| Pallet (812 units) | Tier 2 | 30-45 days |
| Container (8234 units) | Tier 3 | 21-30 days |
Frequently asked questions
What information should a Starre Max enquiry include?
Model, quantity per SKU, destination, preferred incoterm and target delivery window.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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