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Freemax Starre Plus Buyer FAQ for Bulk Buyers
Published 2026 · VapeWholesaleHub trade desk

This buyer FAQ collects the questions distributors ask most often about Starre Plus.
Distributors reviewing their Starre Plus range usually find that buyer faq explains most of the variance in results between accounts.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Starre Plus.
Why buyer faq matters on the Starre Plus
Commercial questions usually arrive before technical ones in any sourcing cycle.
Documentation is not paperwork for its own sake; on buyer faq it is the difference between a clean clearance and a delayed one.
Clear answers early shorten the negotiation considerably.
Reference specification
| Item | Value |
|---|---|
| Model | Starre Plus |
| Brand | Freemax |
| Category | Vape Pens |
| Battery | 1500 mAh |
| Output range | 8-30 W |
| Capacity | 3.0 ml |
| Charging | USB-C fast charge |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 240 units |
A written FAQ reduces repeated email rounds on both sides.
Practical notes for buyers
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Starre Plus.
Shops that receive a short briefing on buyer faq convert noticeably better than shops that only receive stock.
Checklist
- Keep certificates current and filed against the exact model name.
- Verify that artwork matches the approved compliance template.
- Review the reorder point after one full selling cycle.
- Confirm the exact configuration in writing before the deposit is paid.
- Check carton quantities against the commercial invoice line by line.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (188 units) | Tier 1 | 21-30 days |
| Pallet (1140 units) | Tier 2 | 21-30 days |
| Container (11718 units) | Tier 3 | 21-30 days |
Frequently asked questions
What information should a Starre Plus enquiry include?
Model, quantity per SKU, destination, preferred incoterm and target delivery window.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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