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How to Source Freemax Rexa 2: Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa 2 protects the relationship when something goes wrong.
There is no shortcut on returns and credit notes: the Rexa 2 rewards preparation and punishes improvisation.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Why returns and credit notes matters on the Rexa 2
Distinguish between a defect claim and a change of mind before agreeing any action.
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa 2 |
| Brand | Freemax |
| Category | Vape Pens |
| Battery | 400 mAh |
| Output range | 10-30 W |
| Capacity | 2.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 50 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Checklist
- Keep certificates current and filed against the exact model name.
- Record the arrival condition with photographs on the day of delivery.
- Confirm the exact configuration in writing before the deposit is paid.
- Request batch photographs and a packing list prior to shipment.
- Log sell through by account for the first eight weeks.
- Verify that artwork matches the approved compliance template.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (57 units) | Tier 1 | 14-21 days |
| Pallet (924 units) | Tier 2 | 30-45 days |
| Container (5913 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Rexa 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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