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How to Source Freemax Starre Max: Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre Max protects the relationship when something goes wrong.
The Starre Max has settled into a stable position in the range, which makes returns and credit notes the natural next question for distributors.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Starre Max.
Why returns and credit notes matters on the Starre Max
Distinguish between a defect claim and a change of mind before agreeing any action.
Consistency across batches matters more than peak performance for Starre Max, and returns and credit notes is where inconsistency first appears.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre Max |
| Brand | Freemax |
| Category | Vape Pens |
| Battery | 400 mAh |
| Output range | 8-40 W |
| Capacity | 4.0 ml |
| Charging | USB-C fast charge |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
The most common mistake is optimising for the first order instead of the fourth, which is where Starre Max economics actually settle.
Checklist
- Review the reorder point after one full selling cycle.
- Confirm the exact configuration in writing before the deposit is paid.
- Verify that artwork matches the approved compliance template.
- Record the arrival condition with photographs on the day of delivery.
- Log sell through by account for the first eight weeks.
- Request batch photographs and a packing list prior to shipment.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (160 units) | Tier 1 | 30-45 days |
| Pallet (1121 units) | Tier 2 | 7-12 days |
| Container (8745 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Starre Max defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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